I recently learned that one of my executive speakers had suddenly lost his battle with cancer. This was terribly sad news as he hadn’t made many people aware of his disease and left behind two young children. After I absorbed the information and sent my condolences to his colleagues I had a horrible realization – I had scheduled that executive to give a keynote address at a conference which was less than two months away!
While I thankfully doubt that many of you have experienced a similar situation, there is a good chance that you have had to cancel a speaking engagement due to unforseen circumstances – either personally or on behalf of someone else. This is never an easy task, regardless of the reasons for the cancellation, but what makes a huge difference is how the task is handled. Below I’ve outlined the steps I take to ensure that this process is as painless as possible for all involved.
I hope you never have to use this advise. If you do, however, by following these steps you can help turn around a difficult situation.